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2019 Mercedes-Benz SPRINTER 3500 Back Over Prevention Sensing System Camera Recall


NHTSA Recall #	181351
NHTSA Compaign #	21V077000
MFG Compaign #	VS3RUECON
Manufacturer	Daimler Vans USA, LLC
Supplier	MERCEDES-BENZ
Brand	MERCEDES-BENZ
Model	SPRINTER 3500
Model Year	2019
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of notification	05/03/21
Begin date of manufacuring	07/08/26
End date of manufacturing	07/08/26
Type of recall	V
Recall initiator	MFR
Report received	17/02/21
Report created	17/02/21
Regulation part number
FMV safety standard number	111
Estimated number of affected units	198
Defect summary	Daimler vans usa, llc (dvusa) is recalling certain 2019-2020 mercedes benz sprinter and freightliner sprinter vehicles equipped with the multimedia system "connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the emergency call (ecall) pop-up window if the ecall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, "rear visibility."
Consequence summary	A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Corrective action	Dvusa will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began march 5, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs3ruecon.
Recall notes	Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153).

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1XPEP4TX0TD813898 WDDGF4KB9CA665132 MR0EX19G503078930 WDB4351151W133069 3KPF24AD9KR097710 LVRHDAEK3SN017201 KMFWBX7JABU273363 4JGDF7CE7DA135410 1C4JJXFG7PW550253 3D7MX48A97G777953 3JBUGAR29JK001393 5HD1GM4128K327355

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2019 Mercedes-Benz SPRINTER 3500 Back Over Prevention Sensing System Camera Recall

2019 Mercedes-Benz SPRINTER 3500 Back Over Prevention Sensing System Camera Recall

What is Recall?

What is Failure?

What is Defect?